Find out why browsers
Make every shopper a mystery shopper. Receive regular and unbiased feedback.
Identify which stores poorly represent your brand for consistent brand recognition.
Measure policies meant to increase customer satisfaction or drive higher sales.
Find out why browsers aren't buying and develop strategies to convert them into loyal customers.
Respond to negative customer experiences on the spot. Start the conversation early and they'll share the good news.
Assess and reward staff with measurable KPIs. Filter data by shift to pinpoint low-performing employees.
Get the right info to the right people. Head office can compare stores while managers react in the moment.
Shift away from traditional selling and create lifetime relationships. Discover what matters to your customers.
Determine which channels are most effective and adjust your budget accordingly.
Create detailed customer profiles for targeted marketing. Understand customer behaviour and anticipate their needs.