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Five Star Service: Case Study #4

Every day, our guest messaging automation platform helps hundreds of hotels generate five star reviews on Tripadvisor and other online […]

Five Star Service: Case Study #3

Every day, our guest messaging automation platform helps hundreds of hotels generate five star reviews on Tripadvisor and other online […]

Five Star Service: Case Study #2

Every day, our guest messaging automation platform helps hundreds of hotels generate five star reviews on Tripadvisor and other online […]

Five Star Service: Case Study #1

Every day, our guest messaging automation platform helps hundreds of hotels generate five star reviews on Tripadvisor and other online […]

Webinar: How Hyatt Place Ottawa West’s GM, Alison Hunter, has prepared to open a...

Alison Hunter is no stranger to the world of hospitality. She grew up in the hotel industry and held multiple […]

Webinar: How Legacy Vacation Resorts’ Manager, Mike Greenbaum, privoted his property from Snowbirds to...

Our new webinar series is a place where the hospitality industry can share and learn, together! The purpose of the […]

J.D. Power and Micrometrics Collaborate to help North American Airports Recover from COVID-19

J.D. Power and Micrometrics Collaborate to help North American Airports Recover from COVID-19 with Contactless Passenger Engagement Platform In these […]

MicroMetrics donating $2 million worth of patient communication software to healthcare practices

As COVID-19 meets flu season this fall, the Ottawa-based technology company is deploying resources towards this important public health initiative. […]

How Hotels Are Giving Guests More Power Over Their Stay

Giving guests the chance to customize more aspects of their stay sends the message that the hotel's staff is there to provide the exact kind of travel experience that the guest wants. Here a few examples of how hotels are doing this: