Capture issues. Delegate tasks. Track resolutions.  While the fictional quote, above, is a great one-liner about the advertising business from […]

The Three-Step Strategy Used by Top-Ranked Properties What is TripAdvisor’s Popularity Index? I was recently reviewing some posts on a […]

Labour Shortages & The Need for Operational Efficiency This year we launched The Micrometrics Hospitality Webinar Series where we invited […]

How Silent & Secondary Occupants Are Impacting Your Performance In the hospitality industry, there is a tendency to see certain […]

On our last Palm Holdings Hospitality Webinar, we discussed a hot button issue with Holiday Inn Express & Suites Halifax […]

If you’ve been working in the hospitality industry these past…oh…19 months or so, one thing is guaranteed; you have experienced […]