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Webinar: Improving interdepartmental accountability with Lore Group’s Abe Liao. #6

Micrometrics Marketing Lead, Dave Hale, sat down with Abe Liao to discuss his approach to improving the experience for his […]

Webinar: From Hotels to Safe Havens with Mac&Lo Principals, Audrey Laurent & Sergio Maclean....

Micrometrics Marketing Lead, Dave Hale, sat down with Audrey Laurent and Sergio Maclean from Mac&Lo to discuss: The uniqueness of […]

Webinar: Check-ins & Checklists with Le Meridien St. Louis Clayton’s Front Office Manager, Ryan...

When the pandemic hit, Le Meridien St. Louis Clayton’s Front Office Manager, Ryan Ebert, found himself, like many of us, […]

Webinar: Looking to the future of hospitality with The Langham, Chicago’s Lindsay Srednicki. #3

The hospitality industry is at a crossroads that sees many managers straddling with one foot in a pandemic past and […]

Webinar: How Hyatt Place Ottawa West’s GM, Alison Hunter, has prepared to open a...

Alison Hunter is no stranger to the world of hospitality. She grew up in the hotel industry and held multiple […]

Webinar: How Legacy Vacation Resorts’ Manager, Mike Greenbaum, privoted his property from Snowbirds to...

Our new webinar series is a place where the hospitality industry can share and learn, together! The purpose of the […]

J.D. Power and Micrometrics Collaborate to help North American Airports Recover from COVID-19

J.D. Power and Micrometrics Collaborate to help North American Airports Recover from COVID-19 with Contactless Passenger Engagement Platform In these […]

MicroMetrics donating $2 million worth of patient communication software to healthcare practices

As COVID-19 meets flu season this fall, the Ottawa-based technology company is deploying resources towards this important public health initiative. […]

How Hotels Are Giving Guests More Power Over Their Stay

Giving guests the chance to customize more aspects of their stay sends the message that the hotel's staff is there to provide the exact kind of travel experience that the guest wants. Here a few examples of how hotels are doing this: