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How A Travelers’ Choice Award-Winning Hotel Uses Helix To Deliver Exceptional Service

Find out how OPUS Hotel Vancouver used Helix by MicroMetrics to receive meaningful feedback and create memorable guest experiences. “If […]

How Two InterContinental Hotels Worked With Helix by MicroMetrics to Recover From Guest Service...

Find out about how The Willard InterContinental Washington & InterContinental Boston worked with Helix by MicroMetrics to effectively recover from […]

How The Crowne Plaza Orlando Downtown Used Helix to Achieve Their Guest Service Potential

Find out about how The Crowne Plaza Orlando Downtown Used Helix by MicroMetrics to Unite Staff in Their Efforts to […]

How The InterContinental Miami Used Helix By MicroMetrics To Elevate Guest Satisfaction

Find out how the InterContinental Miami Used Helix by MicroMetrics to communicate with guests and boost overall Guest Satisfaction. “[Helix] […]

How Helix by MicroMetrics Improved Problem Resolution and Heartbeat Scores at the Holiday Inn...

Find out about how Helix by Micrometrics Improved Problem Resolution and Heartbeat Scores at the Holiday Inn Colchester.  Get this […]

How Helix by MicroMetrics Helped the InterContinental Los Angeles Century City Boost In-Stay Service...

Learn about how Helix by MicroMetrics helped the Intercontinental Century City, Los Angeles boost in-stay Service Recovery rates and uncover […]

How a Six Sigma Black Belt Leveraged Helix by MicroMetrics to Drive Memorable Guest...

Learn about how Starwood-Marriott in the Pacific Northwest leveraged Helix by MicroMetrics to drive Memorable Guest Experiences. “Guest service is […]