How Helix by MicroMetrics Improved Problem Resolution and Heartbeat Scores at the Holiday Inn Colchester

Find out about how Helix by Micrometrics Improved Problem Resolution and Heartbeat Scores at the Holiday Inn Colchester.  Get this case study sent straight to your inbox below. 

“[Getting Helix] would be 100% the best thing you ever did. When you look at the cost of running the program versus the return, it is a viable cost for your business. For our culture, it definitely has been. Helix is a very simple but a very useful tool to our organization. We are proud of the results that have happened, and we couldn’t have done it without Helix. It’s brilliant.”

– Gemma Evangelista, General Manager (The Holiday Inn Colchester)

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About The Holiday Inn Colchester

The Holiday Inn Colchester offers warm luxury in scenic Colchester, one of the oldest towns in the United Kingdom. The 110-room property provides modern rooms, generous comforts and outstanding service to both corporate and family guests. Surrounded by lush gardens, the conveniently located Holiday Inn Colchester promotes itself as a tranquil retreat, with all the luxuries of home and beyond.

Related: How The InterContinental Miami Used Helix By MicroMetrics To Elevate Guest Satisfaction

About Helix By MicroMetrics

Helix powers memorable guest experiences for the world’s top hotel brands. From New York to Hong Kong, Helix is recognized the world over for delivering a highly engaging and satisfying hospitality experience.

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