Helix powers memorable guest experiences for the world’s top hotel brands. From New York to Hong Kong, Helix is recognized the world over for delivering a highly engaging and satisfying hospitality experience.Learn More
Helix empowers your team
Real-Time Guest Engagement
Utilize existing infrastructure to uncover issues that often go unnoticed.
Online Reputation Management
Improve your transient occupancies by inspiring loyal guests to write about their experience online.
- Drive Meaningful Engagement
- Connect with Guests from Multiple Points
- Improve your positioning on TripAdvisor
- Increase Revenue & Improve Internal KPIs
Helix has played a unique role in helping the property drive Marriott Rewards signups. Helix captures guests who are unaware WiFi is free to Marriott Rewards Members and a quick follow up with the guest often results in a sign up.John McPartlan, Director of Operations, New York Marriott at the Brooklyn Bridge
Helix has brought to light the confusion our guests face in logging into WiFi. We have begun a conversation with our ISP to figure out a way to ease this confusion with help from the Helix team.David Scalfas, Hotel Manager New York Marriott Marquis
Join us in shaping the future of guest experienceLearn More