Helix empowers the world's top hotel brands to
deliver memorable guest experiences everyday

About Helix

Helix powers memorable guest experiences for the world’s top hotel brands. From New York to Hong Kong, Helix is recognized the world over for delivering a highly engaging and satisfying hospitality experience.

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Helix empowers your team

  • Real-Time Guest Engagement

    Utilize existing infrastructure to uncover issues that often go unnoticed.

  • Online Reputation Management

    Improve your transient occupancies by inspiring loyal guests to write about their experience online.

  • Drive Meaningful Engagement
  • Connect with Guests from Multiple Points
  • Improve your positioning on TripAdvisor
  • Increase Revenue & Improve Internal KPIs
Helix has played a unique role in helping the property drive Marriott Rewards signups. Helix captures guests who are unaware WiFi is free to Marriott Rewards Members and a quick follow up with the guest often results in a sign up. John McPartlan, Director of Operations, New York Marriott at the Brooklyn Bridge
Helix has brought to light the confusion our guests face in logging into WiFi. We have begun a conversation with our ISP to figure out a way to ease this confusion with help from the Helix team. David Scalfas, Hotel Manager New York Marriott Marquis

Inspire your guests to talk about their experiences online

Join us in shaping the future of guest experience

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