Guest Satisfaction On-The-Go

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Quick Service Meets Better Results

Solve guest issues on-the-go, bring all your team’s conversations to one place, avoid additional operational overheads and build lasting relationships with your guests through Helix Mobile.

Fuel Teamwork
in Real-time

Exchange knowledge in a single place and come to a consensus regarding critical guest issues. Promote teamwork and collaboration by mentioning your team in internal notes. Whether an issue is resolved or requires more assistance, your team will be notified via email, or iOS notifications. With your team working together, there will be more time to delight your guests.

Track Alerts From Open to Solved

Ensure responsibilities and next steps are clear, so your team can do what they do best — deliver exceptional service. Assign alerts across all departments and allow your team to access their to-do list via mobile, anytime, anywhere. Which means, all the members of your team stay in the loop regarding progress on guest alerts.

Exceed Guest Expectations

Helix Mobile works right out of the box, so you can improve service times and staff efficiency with speed. Get your team up and running in no time — without additional operational overheads or third-party assistance — this results in your hotel exceeding its goals quicker and guests experiencing a team that cares about delivering world-class service.

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Focus on Your Guests, Not Your Daily Operations

You’re just a few seconds away from finding out why hundreds of hotels have chosen Helix to significantly improve overall scores.

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