Capture issues. Delegate tasks. Track resolutions. While the fictional quote, above, is a great one-liner about the advertising business from […]
For nearly a decade, Micrometrics’ mission has been to improve the communication experience between frontline workers and the people they serve.
Empower Your Team to Deliver Memorable Experiences
By collecting large volumes of real-time CX feedback, our software passively monitors your day-to-day operations.
Turning in-the-moment data into insights, we help you understand which actions make the greatest impact on your customers.
Designed with team collaboration in mind, our solutions enable purpose-driven communication to deliver exceptional service.
“When everyone is using the system, no guest issues fall through the cracks. It ensures the guests know their concerns are being heard, are valid, and will be resolved.”
Our latest blog posts and research for hospitality professionals.
The Three-Step Strategy Used by Top-Ranked Properties What is TripAdvisor’s Popularity Index? I was recently reviewing some posts on a […]
Labour Shortages & The Need for Operational Efficiency This year we launched The Micrometrics Hospitality Webinar Series where we invited […]