Helix. The New Standard in Hospitality Helix helps the world’s top hotel brands create memorable experiences, unravel missed in-stay service opportunities and cultivate deep-rooted relationships with loyal guests to drive direct bookings.
Sign Up Keeping your associates safe and your guests happy We are donating licences of our contactless communication platform to help hospitality teams rebound from COVID-19. Start communicating with your guests in a safe and efficient manner and see how our platform can help you do more as a team.
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Powering the world’s leading hotel brands Keep track of your guests and their needs All your team’s conversations in one place, helping you build lasting relationships with your guests.
Real-Time Analytics See how your guests are interacting with Helix, and easily keep track of all your alerts and messages.
Real-Time Analytics See how your guests are interacting with Helix, and easily keep track of all your alerts and messages.
Here’s Helix in Action Check out our case studies to learn how Helix has helped hotels around the world exceed their guests’ expectations.
View all case Studies How A Travelers’ Choice Award-Winning Hotel Uses Helix To Deliver Exceptional Service Find out how OPUS Hotel Vancouver used Helix by MicroMetrics to receive meaningful feedback and create memorable guest experiences.
How Two InterContinental Hotels Worked With Helix by MicroMetrics to Recover From Guest Service Issues Find out about how The Willard InterContinental Washington & InterContinental Boston worked with Helix by MicroMetrics to effectively recover from guest service issues.
How The Crowne Plaza Orlando Downtown Used Helix to Achieve Their Guest Service Potential Find out about how The Crowne Plaza Orlando Downtown Used Helix by MicroMetrics to Unite Staff in Their Efforts to Achieve Their Guest Service Potential.
Ready To Get Started? You’re just a few seconds away from finding out why hundreds of hotels have chosen Helix to significantly improve overall scores.
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