Find out how the InterContinental Miami Used Helix by MicroMetrics to communicate with guests and boost overall Guest Satisfaction.
Please complete the form below to get this case study sent to your inbox.
About The InterContinental Miami
The InterContinental Miami blends the city’s vibrant art, innovative businesses, and tropical life into a premier luxury experience for their guests. Built around Henry Moore’s famous sculpture, “The Spindle,” the property lies on the downtown waterfront with easy access to the city’s business centers and famous beaches. From their high-quality amenities, to their fine dining options and vast selection of rooms (641 guest rooms, 34 suites), the InterContinental Miami represents the zenith of opulent Miami accommodations. As part of the IHG brand of hotels, Intercontinental Miami’s singular focus has been over delivering comfort and quality to their guests.
About Helix By MicroMetrics
Helix powers memorable guest experiences for the world’s top hotel brands. From New York to Hong Kong, Helix is recognized the world over for delivering a highly engaging and satisfying hospitality experience.