Giving guests the chance to customize more aspects of their stay sends the message that the hotel’s staff is there to provide the exact kind of travel experience that the guest wants. Here a few examples of how hotels are doing this:
Our latest roundup of hotel industry news covers a number of challenges that hospitality professionals will be dealing with in early 2020. From limited growth in key metrics to labour shortages and virus scares, here is what has made the headlines over the last few months:
Over the last few years, New York City has experienced record numbers of visitors, standing out as a bright spot in the United States tourism landscape.