How A Travelers’ Choice Award-Winning Hotel Uses Helix To Deliver Exceptional Service

Find out how OPUS Hotel Vancouver used Helix by MicroMetrics to receive meaningful feedback and create memorable guest experiences.

“If we can fix an issue before it becomes an issue, then as a leader of customer service I think that’s paramount.”

– Ben Best, Director of Rooms for OPUS Hotel Vancouver

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OPUS Hotel Vancouver

Located in the heart of Yaletown, OPUS Hotel Vancouver lets guests experience the best the city has to offer. The modern boutique hotel is just a short walk away from the city’s focal points of arts, sports and culture, and provides visitors with a unique experience in each of their 96 guest rooms.

Related: How The Crowne Plaza Orlando Downtown Used Helix to Achieve Their Guest Service Potential

About Helix By MicroMetrics

Helix powers memorable guest experiences for the world’s top hotel brands. From New York to Hong Kong, Helix is recognized the world over for delivering a highly engaging and satisfying hospitality experience.

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