How Silent & Secondary Occupants Are Impacting Your Performance In the hospitality industry, there is a tendency to see certain […]
From the Frontline
Check out our updates from the frontlines of the hospitality and healthcare industries and learn about the people who are creating better experiences for those they serve.
Since partnering with Fairmont Austin’s Royal Service Team in 2019, Micrometrics has helped deliver outstanding guest experience, contributing to it […]
On our last Palm Holdings Hospitality Webinar, we discussed a hot button issue with Holiday Inn Express & Suites Halifax […]
If you’ve been working in the hospitality industry these past…oh…19 months or so, one thing is guaranteed; you have experienced […]
The urge to drop room rates may be strong in times of crisis but as we learned in our chat […]
In the spring of 2020, with the pandemic impacting occupancy levels at the Radisson Kitchener, its General Manager, Nancy Keizer […]