Check out our updates from the frontlines of the hospitality and healthcare industries and learn about the people who are creating better experiences for those they serve.
Capture issues. Delegate tasks. Track resolutions. While the fictional quote, above, is a great one-liner about the advertising business from […]
Blog Post
Improving Your Hotel’s Popularity on TripAdvisor
The Three-Step Strategy Used by Top-Ranked Properties What is TripAdvisor’s Popularity Index? I was recently reviewing some posts on a […]
Blog Post
Hotels’ Pandemic Pain Point
Labour Shortages & The Need for Operational Efficiency This year we launched The Micrometrics Hospitality Webinar Series where we invited […]
Blog Post
The Forgotten Guest: How Silent & Secondary Occupants Are Impacting Your Performance
How Silent & Secondary Occupants Are Impacting Your Performance In the hospitality industry, there is a tendency to see certain […]
Case Study
Fairmont Austin: Executive Summary
Since partnering with Fairmont Austin’s Royal Service Team in 2019, Micrometrics has helped deliver outstanding guest experience, contributing to it […]
Blog Post
Palm Holdings Webinar: The Supply Shortage Struggle with Holiday Inn Express & Suites Orlando...
On our last Palm Holdings Hospitality Webinar, we discussed a hot button issue with Holiday Inn Express & Suites Halifax […]
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