MicroMetrics builds intelligent experience management solutions for business and enterprise. Whether you’re a hotel operator looking to streamline internal operations, a government organization looking to connect with visitors in your city, or a brick-and-mortar business looking to improve customer satisfaction, MicroMetrics’ adaptable solutions are built to ensure you exceed your goals and your customers’ expectations.
Empower Your Team to Deliver Memorable Experiences
By collecting large volumes of real-time CX feedback, our software passively monitors your day-to-day operations.
Turning in-the-moment data into insights, we help you understand which actions make the greatest impact on your customers.
Designed with team collaboration in mind, our solutions enable purpose-driven communication to deliver exceptional service.
“When everyone is using the system, no guest issues fall through the cracks. It ensures the guests know their concerns are being heard, are valid, and will be resolved.”
Assistant Director of Room Operations – InterContinental Los Angeles